united airlines terminal logan airport
Boston Logan International Airport (BOS) is a bustling hub, and knowing your way around, especially when flying with a specific airline like United, can significantly reduce travel stress. This guide provides a detailed overview of the United Airlines operation at Logan Airport, covering terminals, check-in, lounges, dining, and everything in between to ensure a smooth journey.
Understanding United’s Terminal at Logan Airport
United Airlines primarily operates out of Terminal B at Boston Logan. It’s important to confirm your terminal before heading to the airport, as airlines can occasionally change operations. While United doesn’t have exclusive use of Terminal B, it has a significant presence there.
- Terminal B Breakdown: Terminal B is divided into B1-B36. Typically, United flights occupy gates B12-B36, but this is subject to change. Check your flight status on the United app or the Logan Airport website for the most up-to-date gate information.
- International Arrivals: International United flights typically use Gate B30-B36 and utilize the Federal Inspection Services (FIS) area within Terminal B for customs and immigration processing.
- Interterminal Transportation: If you’re arriving on a flight into a different terminal and connecting to a United flight, Logan Express buses run frequently between all terminals, free of charge. Walking is also an option between some terminals, but allow ample time.
Check-in Options & Baggage Services
United offers several check-in methods at Logan, catering to diverse traveler preferences.
- Online Check-in: The most convenient option! Check-in is available starting 24 hours before your scheduled departure via the United Airlines website or mobile app.
- Kiosk Check-in: Self-service kiosks are available in Terminal B, allowing you to check in, print boarding passes, and tag your baggage.
- Counter Check-in: Traditional check-in counters are staffed by United representatives. These are located in the main departure hall of Terminal B and can assist with baggage check-in, seat assignments, and other travel needs. Be aware that lines can be longer during peak travel times.
- Baggage Drop-Off: Even if you’ve checked in online, you can use dedicated baggage drop-off lines to quickly deposit your checked luggage.
Pro-Tip: Utilize the United app’s mobile boarding pass feature to skip the kiosk or counter check-in entirely if you are traveling with carry-on luggage only.
Navigating Security at Terminal B
Logan Airport has different security checkpoints. When departing from Terminal B, you’ll primarily use the security checkpoint located near the entrance of the terminal.
- TSA PreCheck & CLEAR: Logan Airport participates in both TSA PreCheck and CLEAR. If you’re enrolled in either program, use the dedicated lanes to expedite the security process.
- Peak Hours: Security lines can be significantly longer during peak travel times (early mornings, late afternoons, and holidays). Allow extra time.
- Real-Time Wait Times: Check the TSA website (https://www.tsa.gov/travel/security-checkpoint-wait-times) for real-time security wait times at Logan Airport.
Lounges & Amenities
United passengers at Boston Logan have access to a comfortable lounge experience.
- United Club: The United Club at Logan Airport is located in Terminal B (near gate B32). Access is granted to:
- United Club members
- Qualifying MileagePlus Premier members
- Passengers traveling in premium cabins (United Polaris, United First Class, United Business)
- Star Alliance Gold members
- Lounge Amenities: The United Club offers complimentary snacks, beverages (including alcoholic drinks), Wi-Fi, power outlets, and comfortable seating.
- Other Terminal B Amenities: Terminal B features a variety of shops and restaurants catering to different tastes and budgets. Free Wi-Fi is available throughout the terminal. There are also charging stations for your devices.
Dining Options in Terminal B
Terminal B offers a diverse selection of eateries:
- Quick Bites: Options like Starbucks, Dunkin’ and Legal Sea Foods Express provide convenient choices for a quick breakfast or snack.
- Casual Dining: Restaurants like Clover Food Lab and Tatte Bakery & Cafe offer a more relaxed dining experience.
- Full-Service Restaurants: For a sit-down meal, consider Legal Sea Foods or Sorellina.
Getting To and From Terminal B
Several transportation options serve Terminal B:
- MBTA (T): The Silver Line SL1 bus provides direct access to Terminal B from South Station.
- Logan Express: Bus service connects the airport to various locations throughout Greater Boston.
- Taxi/Ride-Sharing: Taxis and ride-sharing services (Uber/Lyft) are readily available.
- Car Rental: Several car rental companies operate at Logan Airport, with pick-up/drop-off facilities easily accessible.
United at Logan: A Quick Comparison with other major airlines
| Feature | United Airlines (Terminal B) | Delta Air Lines (Terminal A) | JetBlue (Terminal C) | American Airlines (Terminal B) |
|---|---|---|---|---|
| Primary Terminal | B | A | C | B |
| Lounge Access | United Club | Sky Club | None | Admirals Club |
| International Arrivals Focus | B30-B36 | Dedicated INT’L Areas | Limited | B gates |
| TSA PreCheck/CLEAR | Yes | Yes | Yes | Yes |
| Dining Variety | Good | Very Good | Excellent | Good |
| Transportation Links | Excellent (MBTA, Logan Express) | Excellent (MBTA, Logan Express) | Excellent (MBTA, Silver Line) | Excellent (MBTA, Logan Express) |
Resources:
- Boston Logan International Airport: https://www.massport.com/logan-airport/
- United Airlines: https://www.united.com/
- TSA Wait Times: https://www.tsa.gov/travel/security-checkpoint-wait-times
- MBTA: https://www.mbta.com/
This guide is intended to provide helpful information, but airport operations can change. Always confirm details on the Logan Airport website or the United Airlines app before your travel date. Safe travels!
