southwest airlines ontario airport terminal
Ontario International Airport (ONT) is a convenient and increasingly popular choice for travelers in Southern California. If you’re flying Southwest Airlines, understanding the terminal layout and available amenities can make your journey smoother. This guide provides everything you need to know about flying Southwest at ONT, from check-in to baggage claim.
Southwest Airlines at Ontario Airport: An Overview
Southwest Airlines is the dominant carrier at Ontario International Airport, operating the vast majority of flights. This dedicated presence means a streamlined experience for Southwest passengers. Currently, Southwest exclusively operates out of Terminal 2 at ONT. This isn’t always the case at other airports, so it’s crucial to confirm this information before your trip. ONT has undergone significant renovations in recent years, making Terminal 2 a modern and efficient space. The airport is known for its ease of navigation, and Southwest’s concentrated operations contribute to that.
Why Choose Ontario International Airport?
ONT offers several advantages over larger, more congested airports like LAX:
- Convenience: Easier to navigate and less crowded.
- Proximity: Serves the Inland Empire and surrounding areas, reducing travel time to the airport.
- Parking: Generally more affordable and readily available parking options.
- Southwest Focus: A strong Southwest presence means frequent flights and dedicated customer service.
Arrivals & Departures: What to Expect
Knowing what to expect upon arrival and departure is key to a stress-free experience.
Arriving at ONT on Southwest
When arriving on a Southwest flight, you’ll deplane directly into Terminal 2. Follow the signs for Baggage Claim. Southwest typically uses carousels 1 & 2, but always check the monitors upon arrival for the most up-to-date information. Ground transportation options, including ride-sharing services, taxis, and rental cars, are readily available just outside the baggage claim area.
Departing from ONT on Southwest
Southwest recommends arriving at least two hours before your scheduled departure time, especially during peak travel periods. Here’s a breakdown of the departure process:
- Check-In: Southwest does not assign seats, so check-in is crucial for securing your boarding group. You can check in online up to 24 hours before your flight via the Southwest website or app. Alternatively, you can use the self-service kiosks located in the Terminal 2 lobby or check in with a Southwest Customer Service Agent.
- Security: Proceed through the TSA security checkpoint. Be prepared to remove shoes, belts, and electronics. Consider enrolling in TSA PreCheck or Global Entry to expedite the security process.
- Gate Information: Southwest gates are typically located within the east side of Terminal 2, but gate assignments can change. Check the monitors throughout the terminal for the most current gate information. Southwest doesn’t display gate assignments until closer to departure time, so keep checking!
- Boarding: Southwest boards passengers in groups (A, B, C, and EarlyBird Check-In). Your boarding group is determined by your check-in time.
Terminal 2 Amenities & Services
Ontario Airport’s Terminal 2 offers a range of amenities to enhance your travel experience.
Dining Options
Terminal 2 has a variety of dining options, including:
- Starbucks: For your coffee fix.
- Jersey Mike’s Subs: Quick and tasty sandwiches.
- Casa Ramos Mexican Restaurant: Full-service dining with Mexican cuisine.
- Various Grab-and-Go Options: For quick snacks and beverages.
Shopping
While shopping options are limited compared to larger airports, you’ll find:
- Ontario Airport Retail: Offering travel essentials, souvenirs, and magazines.
- Hudson News: Another source for books, magazines, and snacks.
Other Services
- Free Wi-Fi: Available throughout the terminal.
- Charging Stations: Located throughout the seating areas.
- Nursing Mothers’ Rooms: Available for nursing mothers.
- Pet Relief Area: Located outside the terminal.
- Information Desk: Staffed to assist with any questions or concerns.
Ontario Airport vs. Other Southern California Airports for Southwest Flights
Here’s a quick comparison to help you decide if ONT is the right choice for your Southwest travel:
| Feature | Ontario (ONT) | Los Angeles (LAX) | Long Beach (LGB) | John Wayne (SNA) |
|---|---|---|---|---|
| Crowds | Low | Very High | Moderate | Moderate |
| Parking Cost | Lower | Very High | Moderate | High |
| Proximity (IE) | Excellent | Poor | Fair | Fair |
| Southwest Flights | High | High | Limited | Moderate |
| Ease of Navigation | Excellent | Fair | Good | Good |
Tips for a Smooth Southwest Experience at ONT
- Download the Southwest App: Essential for check-in, boarding passes, flight updates, and baggage tracking.
- Check-In Early: Maximize your chances of getting an earlier boarding group.
- Utilize Online Check-In: Save time at the airport by checking in online.
- Pack Light: Southwest allows two free checked bags, but packing light can save you time at baggage claim.
- Stay Updated: Monitor flight status updates via the Southwest app or website.
- Allow Ample Time: Especially during peak travel seasons, give yourself plenty of time to navigate the airport and go through security.
Sources:
- Southwest Airlines: https://www.southwest.com/
- Ontario International Airport: https://www.ontarioairport.com/
- TSA: https://www.tsa.gov/
- Flyontario.com Terminal Map: https://www.flyontario.com/terminal-map (for visual reference of Terminal 2)
